Puyo Puyo!! Quest Arcade is an arcade game, featuring puzzle RPG elements and a character card system. The game is basically free to play, only requiring cash for certain actions like refilling stamina. The game requires SEGA's Aime card (or the now-equivalent BanaPassport card from Bandai Namco Games) to store and recall gameplay status.

The service of Puyo Puyo!! Quest Arcade was announced to terminate after March 31 2017, with the removal of cabinets at schedules varying by shop. It will become impossible to play the game after that date.